Experiencing an error code like Amazon error code 9351 is common while streaming video on Amazon Prime App. Why this error code appears, and what would you do when it occurs? Boost the knowledge with this guide.
Amazon prime is a famous OTT platform having millions of users. When an error appears means: a lot of users get trouble streaming content on it. We have found some answers on what this error code 9351 is and how you can resolve this.
What is Amazon Prime Error Code 9351?
Amazon Prime Error Code 9351 usually occurs during the streaming that can be a result of corrupted cache files or an unstable internet connection. Some simple steps such as restarting the device, checking internet connections, and clearing cache files might be helpful to fix this error code.
Fix Amazon Prime Error Code 9351
Some verified steps are mentioned below, apply them and resolve the error from your screen.
Restart your Internet Device
Internet devices such as modems and routers may throw a weak signal. So restarting them helps to boost the speed of the internet. If you are streaming by connecting wi-fi then, restart your internet device, and check if the problem gets fixed.
Restart the Streaming Device
Additionally, the streaming device should also be restarted. After restarting your internet device and the device on which you’re trying to stream, check the status of the error code.
Check for Updates
Make sure your device and the application have their latest updated version. In the acceptance of encountering the error code on your TV, check for your TV’s firmware update. Also, update the application version, and then perform restarting your device. Next, check if the issue has been fixed.
For Samsung TV Users: Go to Settings >Support >Software Update >Update Now, to check for firmware updates. You can also use a USB drive to update your TV firmware if these steps fail.
Nothing Helps? Uninstall and Reinstall The App
If nothing gets helps you then, uninstall and reinstall the application and check the problem has been fixed now or not.
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