An annoying error code can make you frustrated if it arises while watching your selected video, movie, or show. Some users are facing a common Error Code 9345 on their Amazon Prime when they are watching some content on it. Luckily, there are some possible fixes available to resolve this error, and these fixes are mentioned below to help you.
First of all, you should know what this error code is, and why you are getting it on your screen.
What is Amazon Prime Error Code 9345?
Getting Amazon Prime Error Code 9345 generally indicates an issue with your payment method. Users may face this error code due to an issue with the currently attached payment method and corrupted cache files. Additionally, this may also arise if your application is outdated.
Users can fix this error by updating their current payment settings and clearing the application cache files. Additionally, check for the application update and if present, update it.
Another Related Error: Amazon Prime Error Code 3565
How you will perform all actions to fix Amazon Prime Error Code 9345?
This is easy to understand all the actions by the definition mentioned above if you are a techy guy but, what if you are not. For those people, we are going to elaborate these all the actions, and definitely, they would too perform these actions, after reading properly.
To Fix Amazon Prime Error Code 9345 perform these actions step by step:
- Check Payment Settings (Method).
- Restart the application.
- Clear Application Cache.
- Update the application (If available).
- Uninstall and reinstall the application.
Check Payment Settings (Method)
This error code may arise most probably, due to an issue with your payment method. So you have to check it.
- Go to the Amazon(Web) and sign in using the log-in detail.
- Now, clear all the cart items, and go to the Payment option by clicking on this link.
- Next, enable 1-click settings by clicking on the button and also check all your payment details are correct or not.
- Additionally, restart your device and start streaming your select item.
Clear Application Cache
If you are getting this error on your phone then clearing cache files may help to fix it. But, perform this method, after performing the above, and when you found everything ok.
Update the application (If available)
Sometimes, we don’t notice, and an update is present. So, check for this and if available update your application immediately and check if the error code has been disappeared or not.
Uninstall and reinstall the application
If nothing helps, uninstall the application and install it again, this might help. Also, you are free to contact the support team of amazon, don’t hesitate to reach out, if your issue has not been resolved yet.