Are you encountering Diablo 4 Error Code 397000? Keep reading this guide to learn about this error.
Since the day of its release, the game has been facing a flood of players and errors. Error code 397000 is one of those errors.
As the most anticipated game, Diablo 4 has been a huge hit and also, has a good amount of daily players.
Since the game has a huge volume of daily visits, many of the players are facing issues and errors while playing it.
Error code 397000 is one of those errors. The error says “The lobby server is currently not available. Please double-check your version. (Code 397000).”
In this guide, you’ll learn what this error code means and how to fix it.
What does Diablo 4 Error Code 397000 mean?
The error code means that the game is encountering an update that should be installed as soon as possible. In other words, the game is incompatible with the current version, it should be updated.
The error may appear when it does not meet the minimum requirements. In addition, it can be temporary and randomly appear at any time, even if you have all the requirements for Diablo 4 on your PC.
How to Fix Diablo 4 Error Code 397000?
Note: First make sure your PC has all the minimum requirements for the game.
Here are the quick fixes for this error code.
#1. Restart the Game
The first quick step you should take to fix error code 397000 is to restart the game. If you have checked and are sure that your system has all the minimum requirements required to run the game, then restarting the game should fix the problem.
If the screen is stuck and nothing is working, pressing (Alt+F4) simultaneously will give you a pleasant surprise.
#2. Update the Game
If the simple restart is failed, updating the game may help. To update the game, open the Battle.net launcher and click on the gear icon for the Diablo 4 game and select “Check for Updates.”
If there is an update for the game, it will show, install it and relaunch the game.
#3. Scan & Repair
- Open Battle.net launcher.
- Click on the gear icon for the Diablo 4 game.
- Choose “Scan and Repair.”
#4. Update Graphic Drivers
Outdated graphic drivers can also cause the error code 397000. Checking and updating your graphic driver will solve the error code.
Generally, players use Nvidia graphics drivers and AMD graphics drivers.
Nvidia drivers
- Visit https://www.nvidia.com/en-us/geforce/drivers/.
- Check for updates.
- Install the latest version.
AMD drivers
- Visit https://www.amd.com/en/support.
- Install Autodetect tool.
- Under License Agreement, check the dialogue box.
- If there is any newest version available, it will install automatically.
#5. Delete Battle.net Cache Data
- Open the Run dialog box.
- Type “%programdata%” in the search box and hit Enter button on your Keyboard.
- Look for the “Battle.net” folder and “Blizzard Entertainment.”
- Delete both folders.
#6. Check Server Status
- Visit downdetector.com.
- Type Diablo 4 and see if there is any spike in the graph.
- If yes, wait for a while before launching the game as it is facing some kind of server problems.
