Is App Down or Not Working Today? Here’s What to Do!

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Is App Not Working? Is it tough to understand what is the cause, and how you will deal with it? Don’t worry, read this guide and know all about the issue, including the solution.

Searching for a suitable home that fulfills your needs was not easy, but thanks to This platform has made searching for a rental, buying a home, or home essentials very easy.

Sometimes, users face issues accessing this platform, like they face issues in login, the app screen getting stuck on a loading circle, the app crashing, or other issues.

If the app not working for you, here are the possible causes that you should know. app not working App Not Working: Possible Causes

If App not working, there could be several causes. The main causes could be slow or unstable internet, low data mode, server issues, an outed version of the app or your device software, a VPN, corrupted app data, or compatibility issues.

Let’s see how you will deal if the app is crashing or not working.

How to fix the “ App Not Working” issue?

Restart Your Device and Relaunch The app


If there is a temporary glitch, restarting your device & application may solve this. So, the first step you have to do is to restart your device and relaunch the application.

Before restarting your device, hard close the app on your device. After this, restart the device and relaunch the app.

See, if the issue is still occurring or has vanished from the screen.

Check Internet Connectivity


Note that the internet should be proper when you are using the app. If the internet is unstable, which means it is connecting and disconnecting frequently, the app may stop working properly. 

To check if your internet is good and stable, launch another app or launch the Realtor app on another device that is connected to the same internet.

If the app is launched successfully, the problem is not with your internet connectivity. Move to the next step.

Restart Router

Restarting your router may fix the issue with the Realtor app- if it is due to internet signal restrictions. If you restart your router, a new connection is established between your device and the router. 

Do this and see if this helps to fix the issues with the realtor app or not.

Power Cycle Your Router

To fix the issue with the Realtor app, unplug your router from the power plugs, and wait for 4 to 5 minutes after that. Next, plug all the cables and power up your router.

After this, launch the application again and see if this starts working or not.

Check Date and Time Settings

If the date and time settings are different or mismatched from your current region, the app may stop working.

So, check if the settings are correct or not. 

The time and date should be set according to your current location.

Give Necessary Permission

To perform properly, an app needs some permissions. So, if you have blocked some, the app may stop working. 

Give the permissions to the Realtor app so that the application can perform without any interruptions.

Go to the settings and from the permissions section, and give the necessary permissions to the Realtor app.

Logout and Re-login

To fix the app issue, go to your profile and log out from your realtor app account, and after that, login again. This should fix the issue and help to get back the app to its normal function.

If still app facing issues, try out the next steps.

Clear App Data

To fix the app not working on iPhone: Go to iPhone settings -> General -> Click on App -> Click on iPhone Storage -> Click on Offload App button -> Again Reinstall app.

To fix the Realtor app not working on Android: Go to settings -> Manage Apps ->  Search for App and click on that -> Tap on clear cache, to clear app data, click on data and confirm your choice. Now this way App cache and data should be cleared. After this, the issue will be fixed and the Realtor app will start working.

Note: According to your device versions or models, steps to clearing cache and app data may vary.

Check Server Status


Servers of the platform should be up and working to perform the app without any issues.

So, if you are facing issues with the app, after applying all the above steps, the server status should be checked next.

If the servers are down or temporarily closed for any reason, wait until the team fixes it.

Disable VPN

Disable VPN

VPN may point to the wrong location if it is enabled on your device. That’s why this should be disabled when you are using the app.

So, if you have installed a VPN on your device, disable it and try launching the app again.

Check, if this time the app starts working properly or not.

Check For Updates


The device software on which you’re using and the app version should be up to date to prevent the issues.

So, check if the application needs an update or not. Also, check if your device software is up to date or not.

Install the latest updates for the device software and the application itself and see if this helps to get back the app to working or not.

Check Compatibility

If the app isn’t working on your device, compatibility issues can be the main cause.

So, if you have just installed the app and it is not working on your device, a compatibility test should be done then.

There is a high chance that your device is not compatible with the application.

Uninstall and Re-install

To fix the app not working, delete the app from your device, and after that, reinstall its new and fresh copy.

Sometimes, just deleting the app and reinstalling it again may fix the issues. But, note that before reinstalling the app, clear the app cache and data.

Contact Support

If the issue still, and no methods help to fix it, contacting app support is the final option for you.

Get in touch with them and tell them the exact issue that you are facing using the app. Wait until they look into the problem and provide you with a proper solution.


To fix the app not working on your device, clear app data, check for a stable internet connection, check server status, and give the necessary permission to the app. Additionally, log out and re-login to your account, check for available updates, disable VPN, check time & date settings, check compatibility, and if nothing helps, uninstall and reinstall the app.

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