Samsung has a lot of users all over the world, but sometimes, some errors bother them. Here in this article, we are going to discuss one error that belongs to the Samsung TV. If you also have a Samsung TV and getting Error code 0-1 or 7-1 on your screen, then this guide is for you.
But before going to its fixes, you should know about this error code, like what exactly it is and when it appears.
Error code 0-1 or 7-1 Samsung TV
Samsung TV Error code 0-1 or 7-1: means there is an issue with the Smart Hub as this error code appears when you go to connect the Smart Hub on your Samsung TV. Sometimes, it can also appear with the error code: 0.
The exact message might look like this:
“There are some problems.
Please contact the Samsung Call Center for assistance (Message code: 0)”Samsung TV Error
How to Fix Samsung TV Error code 0-1 or 7-1
There are some ways to fix this error code, and we have elaborated on them in this article. Hope! These will help you to resolve your issue.
- Check your internet connection.
- Reset your Smart Hub.
- Lastly, Reset your Samsung Smart TV.
Check your internet connection
This is the first way to resolve the error, check if your TV is connected to the internet or not. When you go to download the terms and conditions, and you do not have an internet connection, then it fails to download the terms and conditions and triggers an error code. So, it is very important to check whether your internet connection is proper or not.
Reset your Smart Hub
The second method you can apply to fix the Samsung TV Error code 0-1 or 7-1 is to reset your Smart Hub. Users found this Method quite helpful in resolving the appearing issue. So you can also, try this method if the first workarounds do not help you. Have to follow these steps to reset the Smart Hub:
- Go to the Menu.
- Select Setting from here.
- Now, under the setting option, select the Self Diagnosis option.
- From here choose Reset Smart Hub and press the OK button.
This will reset your Smart Hub. Now, check if the problem is pursued yet or not.
Reset your Samsung Smart TV
If the issue is ongoing, then you can reset your Samsung TV to resolve it. After resetting the TV leave this for a while without any voltage. Then after this, you can on your TV and check if the issue has gone or not. To reset your Samsung TV follow these steps:
- Go to the Main Menu.
- Now, Select the Support option and hit the Enter button.
- From the support window, select the Self Diagnosis option and hit the Enter button.
- Click on the Reset option.
- Enter the security pin (By default: 0000) using the number button on the remote.
- Now, if a popup appears, click on the Yes button and hit the Enter button.
This will reset your TV.
If any of the methods are not able to resolve your issue then you can contact the Samsung Call Center for better assistance.