How to Fix the “Windows Store Cache May Be Damaged” Error?

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Are you getting the error message: “Windows Store Cache May Be Damaged” while downloading games or other apps from the Microsoft Store? Keep reading this guide to fix it.

The error message “Windows Store Cache May Be Damaged” generally appears due to the faulty store app. Repairing the app or reinstalling it might fix the problem.

Apps like Movies & TV also cause this error message. This has been confirmed by several users as they have found that when they uninstall the responsible app and reinstall it, the problem is resolved. 

ReadHow to Clear Microsoft Store Cache on Windows 11/10

Fix Windows Store Cache May Be Damaged

In this guide, you’ll learn how to fix the “Windows Store Cache May Be Damaged” error message.

How to Fix the “Windows Store Cache May Be Damaged” Error?

To fix the “Windows Store Cache May Be Damaged” error message, try resetting the Windows Store cache. 

If this doesn’t work, try creating a new Windows Store cache folder and reinstalling the Microsoft Store.

You can also try Windows Store Apps troubleshooter to detect the problem and solve it.

Reset Windows Store Cache

  • Open the Run Dialog Box.
  • Type wsreset.exe in the search bar and hit the Enter button on your Keyboard.
  • Wait for a few seconds to complete the process of resetting the store cache.
  • Once it is completed, you will see the Windows Store window.
  • Close the window and restart your computer.
  • Try downloading the games or apps.

Create a new Windows Store Cache Folder

If Windows Store is unable to read the error-prone cache folder, the error message “Windows Store cache may be damaged” may appear. One solution would be to create a new Windows Store cache folder.

  • Type “users” in the Windows search and click on “Users (File folder)” to open it.
  • Type windowsstore in the search and click on the arrow button to search.
  • Now, double-click on Microsoft.WindowsStore_8wekyb3d8bbwe folder.
  • Now, again double-click on the LocalState folder and look for the folder named Cache.
  • Once you find the cache folder, rename it with cache.old.
  • Create a new folder with the name Cache.
  • Close the window and restart your computer.

Run Windows Store Apps troubleshooter

  • Open Windows Settings.
  • Click on the “Update & Security” option.
  • Select “Troubleshoot” and then click on “Additional troubleshooters” option.
  • Next, select “Windows Store Apps” and then click on “Run the troubleshooter.”
  • Apply the recommended fix.

Reinstall the Microsoft Store

If nothing helps to fix the problem, try reinstalling the Microsoft Store. But make sure that the reinstall will erase the sign-in details of your Windows Store account. To prevent the log in issue, remember or note down the credentials.

Tip: This guide will help you to know the complete process to reinstall the Microsoft Store.

We hope this guide helped you. Tell us how this goes for you. Thanks!

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