FreeVee is a popular streaming platform that allows users to access a wide range of movies, TV shows, and other video content. However, it’s not immune from error. Recently, most of the users have encountered the Freevee error code PLR-5014. If you are also a victim of this error, this article is for you.
Let’s get started.
Why does Freevee error PLR-5014 Appear?
Freevee error code PLR-5014- “Unable to play video” may appear due to slow internet or some temporary glitch that may prevent the app from connecting to its servers. Outdated versions of your device’s firmware and Freevee app, authentication issues, or some unknown issue may cause this error.
Methods to Fix the Freevee Error Code PLR-5014
Here are some result-oriented techniques to resolve the error PLR-5014:
Reboot your Device
Relaunching the FreeV application after rebooting your device (FireTV, computer, etc.) may help resolve temporary glitches and establish a new connection to the app server.
Close the Freevee application, shut down your device for at least 5 minutes, and then relaunch the application.
Switch the Internet Connection
The internet connection is an unseen culprit that can be responsible for the error and that may disrupt your experience. To resolve your problem, you can simply turn on or off the internet connection.
If possible, switch to another internet or reset your router to establish a fresh connection.
Clear your System’s Resources
Sometimes, the error is caused by a lack of storage on the device. So delete unnecessary files and uninstall unused apps to clean your device and avoid the error.
Clear the FreeVee App’s cache
Clear the app’s cache to maintain a sufficient amount of space to avoid bugs and glitches in the app. To clear the cache, follow these steps:
- Go to Settings.
- Proceed to the application.
- Select Manage Installed Applications.
- Choose the Freevee app.
- Then select clear cache.
Uninstall the older version of the Fire TV
The older version of the Fire TV may lead to errors and spoil your enjoyment. To deduct its contribution to your problem, try installing the Fire TV’s most recent version. To install the most recent version of the Fire TV, follow these steps:
- Access the settings menu.
- Select the My Fire TV option.
- Tap on about
- Select check for updates.
- Search to see if there are any updates available for your FireTV software.
- If not, then you have the most recent version of Fire TV.
Inspect Cables and connections
Inspect the cables and ensure that all the connections are plugged properly. Also verify for any loose or visible damaged cables, if possible try to repair them or replace them. Make sure the cable you are using is compatible with HDCP 1.4 (for HD content) or HDCP 2.2 (for UHD and/or HDR content).
Disable VPN and Proxy
If you are using any VPN or Proxy to stream Freevee content then it might be the culprit to get the error PLR-5014. Disable the software and see if this helps or not.
Contact Freevee Customer Support
Still suffering from the problem, it’s time to seek guidance from the Freevee customer support department related to your problem and get a suggestion from them.
Facing errors during your enjoyment can be annoying, but if you know what to do to fix your problem, then it becomes an easy task for you. To make it easy, always remember to free up the app’s cache, inspect the cables and connections, re-login to the account, and stabilize the internet connection.
If the error still irritates you, try to reach out to Freevee’s customer support team. They will provide you with additional guidance and solutions according to your issues.