Hulu is one of the popular video streaming service providers in the United State. It provides subscription services to watch movies, tv serials, and web series. But some users encountered Error Code RUNUNK13 while they tried to play videos or movies using Hulu. This error code means you are not able to play the movie or the web series that you are willing to play. Mostly, this error comes on Apple devices like Apple Tv or iPhone but it can also appear on other devices too. The error message that appears is shown in the image.
Reason behind the Hulu Error Code RUNUNK13
This error code comes when the Hulu player is unable to complete the request to play movies or Show on Hulu. There can be many reasons behind this error code like if the downloaded content is corrupted, any issue with the network connection, or if the Hulu server is having any issue. Hulu web or app players can also cause Hulu Error Code RUNUNK13 too.
How to Fix: Hulu Error Code RUNUNK13
There are some methods given below to fix Hulu Error Code RUNUNK13, follow step by step methods. You can stop on the method when Hulu starts working. If you apply all the methods and still face the issue then one thing is sure that the problem is from the Hulu end.
Refresh or reload the video page
Mostly, reloading the video page back fixes this error code. So, before any other method, we suggest you reload your page, and if it fixes the issue, then you do not need to go with the next method, and if it doesn’t fix the error code, move on to the next method.
Open Hulu in a different browser
Check, if this error code is appearing on a new web browser or not. To check- open Hulu on this new browser. If the RUNUNK13 error does not appear on the new browser, try to open Hulu on this browser.
Clear app and web cache to Fix Hulu error code RUNUNK13
If you are using one of the given browsers, then choose the steps given in that browser to clear the cache files because clearing the cache from your browser can fix the Hulu error code RUNUNK13.
Apple TV: If you are using Apple Tv then you will not be able to delete the Hulu cache from this. But you can restart your device to fix the issue and you need to follow these steps to do this:
- Press Menu and Home button together.
- Select- Settings.
- Go to the System option and click on the Restart.
[Web]Google Chrome: Click on the three dots present on the top right corner of the screen, then navigate the history option and click on this, now, click on the Clear browsing data link to clear cache files from google chrome.
On iOS (iPhone/iPads): Open settings then go to general, next go to storage then Hulu. Uninstall it from here and then go to the app store and reinstall it.
On Android Phone: Follow this path- Settings => Apps => See all apps => Storage and cache => clear storage, then clear cache.
If you are using Fire TV: Follow this path to delete cache- Settings => Applications => Manage Installed Applications => Hulu => Clear cache => Clear data.
Note- If you are using an outdated application, then it can also cause this error code too. So, if you have an outdated app, then you have to uninstall and reinstall it to fix the Hulu error code RUNUNK13. You can also update Amazon Fire Stick or Apple TV, as well as Android, or you can go for an iOS update.
Update your Browser
You can update your browser to check if the error code is appearing on the old version of the browser or not. After updating the browser choose this to play videos or shows using Hulu.
Shutdown your device completely and open it again. Sometimes, this fixes the error code RUNUNK13. But, you should know that you have to shut down your PC, not put it into sleep mode.
Check Network Connection and speed
Usually, a slow internet connection causes many errors so if you see this error please check your Internet connection and the speed.
For Firefox Users: You don’t need to follow any manual steps if you are using Firefox as a browser because it stores cookies and JS automatically.
For Microsoft Edge Users: Go through these tips, if you are a Microsoft edge user: Copy this path url- edge://settings/content/cookies and Hit Enter button after pasting this in the address bar. Now, turn on- Allow sites to save and read cookie data.
Now, from the settings go to the Privacy and Security option and click on it then go to the Cookies and other site data and click on the Allow all cookies option.
Reset Hulu application
There is an option present in the Hulu app to reset it. If you are getting Hulu error code RUNUNK13, you can reset it to fix this issue. Here are the steps:
- Select- Apps from the Settings Windows.
- Navigate- Hulu and click on it.
- Go to the Advanced Option.
- By scrolling down, you will get the Reset option, click on this to reset the Hulu Application.
If still doesn’t work
If, after applying all the provided methods didn’t work to fix the Hulu error code RUNUNK13, might be Hulu have a more localized issue. So, please contact them by providing the requisite details.