BritBox App Not Working [2023]: Simple Ways to Fix

Posted by

Is BritBox App Not Working? Are you unable to stream your video on BritBox? Do you have an issue with the BritBox app like it is not loading properly, is stuck in the middle, login issue, or the app is crashing? Nothing to worry about, this guide is all about providing the solutions for such types of issues.

If you love watching television, BritBox can make it more joyful as it has hundreds or thousands of video content, and using this platform, you may get a full dose of entertainment. BritBox is a Television broadcasting service that provides online digital video subscriptions for the people.

Users may face issues with the BritBox app on their devices such as Android, iOS, Roku, Samsung TV, LG TV, and other devices. There are a lot of users who are facing issues with the BritBox app. So, let’s see why, and also know the possible solutions. 

BritBox App Not Working: Possible Causes

There could be several causes why the BritBox may stop working including poor internet connection, corrupted data, a VPN, temporary glitch, server-side issue, and an outdated version of your device software or the app itself. In addition, if there is a compatibility issue the app may also stop working.

How to fix BritBox App Not Working?

Restart Your Device 

Sometimes, the issue could be temporary, and doing a simple restart of your device and the app may fix the problem. So, if BritBox App is Not Working on your phone (iPhone, iPad, Android, or others), Samsung TV, LG TV, Roku, or other devices, do a simple restart of your device and relaunch the BritBox app. 

This should fix the problem if the issue is temporary.

Check Your Internet

A proper internet is a must to run any application on your device and especially if you are using a streaming application such as BritBox. So, if the BritBox app is not loading, is Stuck in the middle, or crashing, check your internet. Possibly your device has lost the internet connection, and as a result, you are facing such types of issues.

If you are using mobile data, switch to your home network and Vice-Versa. Alternatively, you can restart your router and reconnect your device and relaunch the BritBox app.

If the issue is with your phone app, you can also enable and disable the airplane mode of your phone, and see if this helps to solve your problem or not.

Log out and Re-login

This is not a technical step, but sometimes, this may solve the issues. So, open BritBox app on your device and go to your profile. Click on it and search for the log-out option. Click on logout.

After logging out properly from the BritBox account, use your registered credentials and re-login. See if this time the application is working normally and not showing any issues.

Clear BritBox app cache & data

BritBox App Not Working

Sometimes stored app data and cache files may get corrupted and could be a culprit for getting problems with the BritBox app. So, if the BritBox app has stopped working on your device, it’s time to clear the cache files and app data to get it back.

To fix the BritBox app not working on iPhone: go to iPhone settings -> General -> Click on BritBox App -> Click on iPhone Storage -> Click on Offload App button -> Again Reinstall BritBox app.

To fix the BritBox app not working on Android: Go to settings -> Manage Apps ->  Search for BritBox App and click on that -> Tap on clear cache, to clear app data, click on data and confirm your choice. Now this way BritBox App cache and data should be cleared. After this,  the issue should also be fixed.

Note: Steps to clearing cache and app data may vary according to your device versions or models.

Check Server Status

BritBox servers may go down temporarily. This could happen due to an overload of traffic or due to some maintenance work on the platform. 

So, if you are facing an issue with the BritBox, you should check its server status and confirm if any downtime is not undergoing with its servers. 

If there is a server outage, wait until the BritBox developers fix it.

Disable VPN

VPN may block some app files and hence, you may face problems with the BritBox app. So, if you are using a VPN on your phone, disable it.

After disabling the VPN, restart your phone and launch the BritBox app. 

See if this helps to rectify the issue, or still, the BritBox application is facing issues in running.

Check For Updates

If you are using an older version of the BritBox application, this may stop working on your device So, to fix the issue with the BritBox app, update it to its latest version and relaunch it.

Note: Check if your device software has an update and install its latest update so that all the applications can perform smoothly.

Check Compatibility

Compatibility should also be checked if you are facing any issues with the BritBox application. If the app and your device will not be compatible with each other, the BritBox app may stop working.

So, to avoid issues with any application, this is important to check the compatibility. 

Important Instruction: Always download and install applications that are compatible with your device otherwise, you may face issues with the installed applications.

Uinstall and Reinstal the BritBox app

A new installation removes old bugs and issues, so deleting and reinstalling the BritBox app may fix the problem if nothing helps. 

Just delete the BritBox application and reinstall it from its official or trusted source and launch it again.

Instruction to be Noted: Before installing a new copy of the application or after deleting the application, never forget to clear the app cache and trash memory from your device. When cache and trash memory are cleared, install the app again and try to launch it again.


To fix issues with the BritBox app, check for a stable internet connection, clear the app cache & data, and install the latest update for the BritBox app. Doing this should fix your issue and the BritBox App should start working fine. 

Additionally, check if there is any server outage, disable VPN, uninstall and reinstall the app, and if nothing works, contact support.

Leave a Reply

Your email address will not be published. Required fields are marked *