Seeing subtitles or closed captions on your Samsung Smart TV can be helpful when you need them, but they can also get in the way when you simply want to watch a movie, show, or live program without text covering the screen. The good news is that turning off subtitles on a Samsung Smart TV is usually pretty quick once you know where Samsung keeps the setting.
Samsung places its built-in caption controls under the TV’s Accessibility settings. Depending on your TV model, software version, and remote, the menu names or navigation path can look slightly different. On newer Samsung TVs, you may see a path such as Home > Settings > All Settings > General & Privacy > Accessibility > Caption Settings. On some models, the shorter path is Home > Settings > General > Accessibility > Caption Settings. Samsung also notes that available features can vary by model and software version.
In this guide, you’ll learn how to turn off subtitles on a Samsung Smart TV, use the remote shortcut when available, disable captions that come from streaming apps, and troubleshoot situations where subtitles keep appearing.
Let’s start!
Turn Off Subtitles on Samsung Smart TV [Complete Guide]
The easiest way to remove subtitles is through your Samsung TV’s built-in Caption Settings. These settings control closed captions provided by supported TV broadcasts and compatible content.
Before you begin, make sure you are using the Samsung TV remote and that your TV is turned on. Keep in mind that newer and older Samsung TVs can use slightly different menu layouts. If you don’t see exactly the same wording described below, look for Accessibility, Caption Settings, or Caption.
Step 1: Open the Samsung TV Settings
Start by opening the main settings menu on your Samsung Smart TV.
Press the Home button on your Samsung remote. This opens the TV’s Home screen, where you’ll see your apps, connected devices, and other options.
Now look for Settings. Depending on your Samsung TV, you may need to select Menu first and then choose Settings.
For newer Samsung models, use this navigation path:
Go to Home > Settings > All Settings
On some models, you may simply see:
Go to Home > Settings
Once you’re inside the settings menu, you’re ready to locate the accessibility controls.
Step 2: Open Accessibility Settings
The subtitle controls are located inside the TV’s Accessibility section. This may sound like an area intended only for accessibility features, but Samsung places its closed caption controls there as well.
If you are using a newer Samsung Smart TV, navigate through:
Go to Home > Settings > All Settings > General & Privacy > Accessibility
On some older models, the path may be:
Go to Home > Settings > General > Accessibility
Select Accessibility and wait for the available options to appear.
You’ll find several features here, including settings related to Voice Guide, captions, audio descriptions, and other accessibility functions. Samsung’s current support documentation places Caption Settings inside this menu.
Step 3: Open Caption Settings
Now that you’re inside the Accessibility menu, look for Caption Settings.
Use your remote’s directional buttons to highlight it and press the Select or Enter button.
Your navigation should look similar to:
Go to Home > Settings > All Settings > General & Privacy > Accessibility > Caption Settings
If you’re using a Samsung TV with the older menu structure, try:
Go to Home > Settings > General > Accessibility > Caption Settings
Inside Caption Settings, you’ll typically find an option called Caption. You may also see settings such as Caption Mode, Digital Caption Options, and Separate Closed Caption.
Don’t change those additional settings yet. The main option you need is Caption.
Step 4: Turn Caption Off
This is the step that actually removes the subtitles generated by your Samsung TV’s caption system.
Select Caption inside the Caption Settings menu. If it is currently enabled, change the setting to Off.
The complete navigation path is:
Go to Home > Settings > All Settings > General & Privacy > Accessibility > Caption Settings > Caption > Off
For an older Samsung TV, try:
Go to Home > Settings > General > Accessibility > Caption Settings > Caption > Off
Once the setting is turned off, press the Back button on your remote to return to the program you’re watching.
The closed captions should disappear from supported TV broadcasts or other content using the television’s caption system. Samsung confirms that the Caption setting can be used to turn captions on or off.
Step 5: Check Whether the Subtitles Have Disappeared
Now return to the movie, show, or live program you were watching.
Give the content a few seconds to refresh. If the subtitles were coming from the Samsung TV’s built-in caption feature, they should no longer appear.
If they are still visible, don’t immediately assume the TV setting failed. There’s an important distinction between TV-generated closed captions and subtitles controlled by an individual app.
For example, a streaming service can have its own subtitle controls. Samsung explains that apps such as Netflix can have independent caption settings, meaning changing the TV’s caption setting may not disable subtitles inside that particular app.
Step 6: Turn Off Subtitles From a Samsung Smart Remote Shortcut
If you want a faster way to access caption controls in the future, your Samsung Smart Remote may provide an Accessibility Shortcuts menu.
On supported Samsung Smart Remotes, press and hold the Mute button. If your remote doesn’t have a dedicated Mute button, Samsung says you can press and hold the Volume button instead.
Use this navigation method:
Go to Watching TV > Press and hold Mute or Volume > Accessibility Shortcuts > Caption Settings > Caption > Off
The exact shortcut can depend on your remote. Samsung also notes that some standard remotes include a dedicated Caption button that can open the accessibility shortcut menu.
This shortcut is especially useful if you frequently switch captions on and off. You don’t have to dig through the complete Settings menu every time.
Step 7: Turn Off Subtitles Inside a Streaming App
If subtitles continue appearing after you turned captions off on the TV, check the application you’re using.
This is one of the most common reasons people think their Samsung TV isn’t responding to the subtitle setting. The TV’s built-in caption control and an app’s own subtitle control aren’t necessarily the same thing.
Open the streaming app and start playing the video. Then look for the playback controls. Depending on the service, you may see a CC, Subtitles, Audio & Subtitles, or speech-bubble icon.
Use the app’s navigation path, which will generally look something like:
Go to Streaming App > Play Video > Playback Controls > Subtitles/CC > Off
The exact wording varies from one streaming service to another.
For example, if you’re watching content through an app that manages its own subtitles, turn subtitles off within that app rather than repeatedly changing your Samsung TV’s Caption Settings. Samsung specifically notes that certain apps have their own caption settings.
Step 8: Check Your Cable Box, Streaming Device, or Game Console
There’s another possibility if subtitles remain visible. The text may not be coming from the Samsung TV at all.
If you’re watching through a cable box, satellite receiver, Roku-style streaming device, Blu-ray player, or game console, that device can have its own subtitle or closed-caption settings.
In that situation, the Samsung TV may already have captions turned off, but the external device is sending caption information to the TV.
First, identify what you’re using to watch the content. Then open that device’s settings.
A typical navigation path may look like:
Go to External Device > Settings > Accessibility or Subtitles > Closed Captions > Off
The exact menu depends on the device manufacturer.
This distinction is important because Samsung says that the TV’s caption menu does not control caption settings for every external source. Apps, consoles, and set-top boxes can maintain their own caption controls.
Step 9: Understand the Difference Between Closed Captions and Open Captions
If you’ve turned off Caption but some text remains on the screen, you may be seeing open captions rather than closed captions.
Closed captions can generally be switched on or off through the TV or compatible content settings. Open captions, however, are already embedded into the video itself.
That means there may be no Samsung setting capable of removing them.
For example, if subtitles are permanently included in the video file or broadcast image, turning off Samsung’s Caption feature won’t remove that text. Samsung explains that open captions are pre-inserted into content and cannot be turned off through the TV’s closed-caption controls.
Step 10: Restart the Content if Subtitles Are Still Showing
If you turned captions off but the text remains temporarily visible, restart the content you’re watching.
Press Back to exit the program or stop playback, then open it again.
You can follow this simple navigation:
Go to Current Program > Back > Exit Playback > Reopen Program > Play
This gives the app or broadcast a chance to reload the caption state.
If you’re using a streaming app, you can also close and reopen the app before testing the video again.
Step 11: Check for Samsung TV Software Updates
If your TV’s menus behave unexpectedly or a caption setting doesn’t appear to work correctly, checking for a software update is a sensible troubleshooting step.
Samsung recommends checking for available software updates when troubleshooting Smart TV problems because updates can include fixes and improvements.
Depending on your model, navigate through:
Go to Home > Settings > Support > Software Update > Update Now
The exact location can vary between Samsung TV generations.
After installing an available update, restart the TV and test the Caption setting again.
Faqs
Why won’t subtitles turn off on my Samsung Smart TV?
If Caption is already set to Off but subtitles remain visible, the text may be controlled by the streaming app, an external device, or the content itself. Check the subtitle controls inside the app or connected device.
Where are subtitles located on a Samsung Smart TV?
Samsung generally places the built-in subtitle controls under Accessibility > Caption Settings. On newer TVs, the path is usually Home > Settings > All Settings > General & Privacy > Accessibility > Caption Settings.
Can I turn subtitles off with my Samsung remote?
Yes, on supported models you can access Accessibility Shortcuts by pressing and holding the Mute button on a Smart Remote. On some remotes, pressing and holding the Volume button provides the shortcut.
Why are subtitles showing in Netflix even though Samsung captions are off?
Some streaming apps use their own subtitle settings. If the Samsung TV’s Caption setting is already off, open the video playback controls in the app and set Subtitles or CC to Off.
Can I remove subtitles that are permanently part of a video?
Usually, no. If the subtitles are open captions embedded directly into the video, they aren’t controlled by Samsung’s closed-caption setting and cannot simply be switched off.
Will turning off captions affect audio?
No. Turning off closed captions only removes the text displayed on the screen. It doesn’t normally change the video’s spoken audio or volume.
Samsung changes its interface between TV models, years, software versions, and regions. That’s why one TV might show General > Accessibility, while another shows General & Privacy > Accessibility. Samsung also notes that device menus and available features can vary.
Summary
Turning off subtitles on a Samsung Smart TV is usually straightforward. Start by pressing the Home button, opening Settings, and finding Accessibility. From there, open Caption Settings and switch Caption to Off.
For newer Samsung models, the most common path is:
Go to Home > Settings > All Settings > General & Privacy > Accessibility > Caption Settings > Caption > Off
For some older models, use:
Go to Home > Settings > General > Accessibility > Caption Settings > Caption > Off
If subtitles continue appearing, check the streaming app, cable box, streaming device, or other external source because those devices and apps can have their own subtitle controls. Also remember that open captions embedded in the video cannot be removed through Samsung’s Caption Settings.
Once you know where Samsung keeps the setting, switching subtitles on or off takes only a few seconds.