Reasons why Steam Deck Touch Screen is Not Working: Generally, the Steam Deck handheld console comes with a screen guard or screen protector, or users generally use one from the market to protect their console’s screen from scratches or damage, which might cause the screen to become unresponsive. Software glitches, outdated graphics drivers, hardware issues, or incompatible games can also be possible causes of your console’s screen becoming unresponsive.
Troubleshooting Techniques
Restart the Console
A simple restart of your console may help you resolve the problem. To restart your device, follow these steps:
- Press and hold the power button until it shuts down.
- Wait for a few minutes.
- Now, restart the console.
Update the firmware
Make sure your console’s firmware is up to date to avoid touchscreen problems. Manufacturers usually launch updates to resolve compatibility issues. Visit the official Steam Deck website to update the firmware. However, on Steam’s community, it has been stated by a Valve employee that a simple reboot is not enough to resolve the touchscreen issue, to resolve it, you will need to put your console on battery storage mode.
Put The Steam Deck in Battery Storage Mode To Reset Touchscreen
To put your Steam Deck into battery storage mode, these steps should be followed:
- Shut down your steam deck.
- Then boot it into BIOS mode by pressing and holding the volume+ button and power button together until you hear the chime.
- Access the Steam Deck in BIOS mode.
- Now, open the setup utility option.
- Then, choose the power option and select battery storage mode.
- Next, choose yes.
- Now, connect it to the power supply and turn it on.
Verify for Physical Damage
Make sure that if your screen has any scratches or cracks, that may also lead to a problem. So in that case, you have to replace the screen.
The Game is not Fully Compatible
Some games have compatibility issues where a lack of touch occurs. In such a situation, check the game page at the Steam Store for Valve’s compatibility rating. Alternatively, you can also run your game in other versions of the proton.
Contact support
If none of the solutions work for you, then it’s time to contact Steam Deck customer support for further assistance.
Visit https://help.steampowered.com/en/wizard/HelpWithSteamDeck to get help.
Preventive Measures
- Handle with care.
- Keep software up-to-date
- Avoid excessive pressure on the screen.
- Avoid using a screen protector or screen guard.
- Play only compatible games.
FAQs
Why is my Steam Deck touchscreen not working?
There are various reasons why your Steam deck touchscreen is not working, such as software glitches, outdated graphics drivers, and hardware issues.
Can I fix the touchscreen issue myself?
Certain issues you can resolve on your own with the help of the troubleshooting methods discussed earlier, but if there is any physical damage, consider the help of the professionals.
Final Words
Encountering issues with the Steam Deck touchscreen can be irritating for the game players. Still, you can overcome your irritation by understanding the common causes and following the troubleshooting methods above mentioned.
It is important to take preventive measures to maintain the proper functioning of the Steam Deck screen so you can avoid the problem in the future.
If you still fail to resolve your problem, then it’s time to contact Steam Deck customer support for further help.
