SiriusXM App Not Working [2024]: Simple Steps To Fix

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Is the SiriusXM App Not Working? Don’t worry, keep reading this guide to know the reasons and the solutions!

In this guide, we have explained the possible causes and solutions to fix the issues with the SiriusXM app.

SiriusXM App Not Working

SiriusXM: Itb is a broadcasting company that offers online radio services in the United States. This company was founded in 2008. This company has been broadcasting radio since its time of establishment and has made a good number of users, that’s the reason this has become one of the most popular radio companies.

But, what to do if SiriusXM App Not Working? Keep reading!

Why is the SiriusXM App Not Working Today?

If the SiriusXM app is not working then, any of these might be the reason:

  • A temporary Glitch/Bug: There might be a temporary issue with the app. Closing the app and relaunching it might help in this.
  • Server-Side Issues: The server may be under maintenance or overloaded, and hence, you are facing issues with the app.
  • Outdated version of the app: If you’re using an older version of the SiriusXM app, it may stop working. You will need to uninstall and reinstall the app to get the latest version.
  • Weak Internet Connection: If your internet is weak or unstable, the app may fail to connect to its servers and hence, the app will not work.
  • Issue with your device: If your device’s software is outdated, update it otherwise, apps may stop working on it.

Fix: SiriusXM App Not Working

Sometimes, the Sirius XM application may not work properly, so first of all, you don’t need to panic. You have to perform a few simple actions and hopefully, the application will start working normally. What are these actions? Let’s see it in detail.

If the SiriusXM app is not working, first close the app and launch it again. If this doesn’t help, turn off your device, wait for a few seconds, and then turn on the device. After this open the app, and it will start working.

Also, check the server status and if there is any issue, wait till the developers work and the issue is resolved.

Check Server Issue


Visit this link- to check whether the issue is from the server end or not. If many users are facing the same issue then it is confirmed that the issue is from the Server end. 

What do you have to do next? You have to wait for a while, and once the issue is resolved from the server end, you can proceed to enjoy the features of the application. 

If the users are facing different issues that, might be other reasons for the problem. This time what you need to do is to follow the next action.

Clear the Application Cache

Application cache can be corrupt and cause an issue in functioning the application properly, so clearing them can start the SiriusXM app working. 

Restart your Device

Turn off your device, and turn it On again and see if the issue is resolved or not. Sometimes, this may help as many users just done a simple restart of their devices and found it helpful.

Uninstall and Reinstall


If the above action doesn’t work then, you are supposed to uninstall the application and reinstall a fresh copy.

Hopefully, this time the issue has been fixed. If, no then, contact Sirius XM customer care, or you can also call on 18666355027. 


Users usually face issues with the SiriusXM App when they try to access the application. Users may fix this issue by clearing the application cache, checking the server issue or service outage, and if nothing helps then, uninstalling and re-installing the application might fix the issue.

Frequently Asked Questions

How do I refresh my Sirius app?

To refresh your Sirius app, you have to send a message with the text “Refresh” to the number 77917 from your registered mobile number. After that, you will get a special link to start the refresh radio process.

Why does the SXM app keep stopping?

The app keeps stopping sometimes due to a server issue or a cache problem.

How long does it take for SiriusXM to refresh?

It usually takes 3 to 4 minutes.

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One comment

  1. Sirius XM quit working with Google home on December14 2023. Still works on android phone and in car but not on google. No problem with any other services just Sirius xm. Ready to toss Sirius since it is the only station not working.

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