Are you stuck to finding “Why your Sky App is not working properly”? Then you’re at the right place.
There could be several root factors behind this issue such as your unstable internet connection, server issue, older version of the app, overloaded cache and minor bugs might be contributing to this issue.
How Can I Fix The Sky App Not Working Issue?
Verify the Server Status
Check the official website of Sky Services and see if they are facing any issues with their services at the moment. In case then you can wait a while and try again. And if there is any information about the condition of Sky Service on the status page, follow the on-screen instructions.
Validate your Internet Connection
Another fix, you have to perform is checking your internet connection by testing on a site like Oookla to know the signal strength. If it is weak, restart your modem or switch to a stable internet connection.
Update the Sky App
The older version of the app generally accumulates bugs and glitches also it doesn’t fulfill the recent requirements further resulting in the error that spoils your experience. To prevent this ensure you installed the latest version of the app by visiting the App/Play Store.
Restart the Device & App
To deal with temporary bugs restarting your device & app is an effective solution where you need to close the app, wait for at least 30 seconds, and then restart it.
Clear the Cache
The cache files might include useless and corrupt files that have problems with the app. Follow the instructions below and clear the cache.
For Android:
- Select your device and head to Settings.
- Launch the applications.
- Tap “Manage apps” instead.
- Choose the Sky Icon from the given options.
- Select Clear Cache or Clear Data in the given option.
For iOS:
- Access the iPhone’s settings.
- Visit the General.
- Next, look for the app in the Sky App and click on it, if it is available.
- On the iPhone, get to Storage.
- And finally launch the Offload App button.
- Reboot and install Sky once more.
Contact the Support
If the problem persists then it is time to contact the Sky customer care executives for further assistance.
Bottom Line
By performing all the above-mentioned steps you will surely get back to your smooth performance and enjoy without any problem.