The Foxtel Error Code af4013 has been causing trouble for Android users who recently updated to the new Android 13 or 14 software platform. If you encounter this error, you’ll see the message: “We have some technical issues. Please, try logging in again“.
The error code indicates that the current Foxtel GO Android app does not support Android 13 hence, there is no way for the user to enjoy his favorite content.
How Can I Fix the Foxtel Error Code af4013?
Check the Operating System
If you’re using the newest Android 11 operating system and you’ve updated your Shield device, you’ll see that the app doesn’t work anymore. Only Android 10 and below versions are compatible with Foxtel GO. Try accessing your Foxtel content on another phone, tablet, or TV with Android 10 and below. Alternatively, consider other streaming services.
Sideloader Old Foxtel APK on Android TV
Strangely, some old versions of the Foxtel app are compatible with the new update.
After all, you may consider installing the old version of the Foxtel app on the new device and going through any reputed website on the internet.
Join the Beta and Update the Foxtel App
Beta program and updates of the Foxtel app can help resolve the error AF4013. Sometimes, the app does have authentication issues that can be solved with the app’s update. Search for the Foxtel app on the Google Play Store, and look for the option of Join Beta. Yet, now you can get on the Foxtel beta program and use it to enjoy different channels watching.
Then click ‘Update’ to receive the latest version of the Foxtel app. Open the app again to understand if the error is fixed or not.
Use Kodi (Third Party Platform )
You can try using alternatives like Kodi (Matt Huisman Foxtel Add-on) – which will allow you to get the Foxtel content on other systems that do not support the Foxtel app naturally.
Here’s a step-by-step guide on how to use Kodi and the Matt Huisman Foxtel Go add-on
- On the main screen of your Kodi, go to the “Add-ons” section.
- Click on My Add-ons.
- Click the Install.
- Choose to go up a level, then Install from the repository.
- Search for MattHuisman.nz Repository and click on it.
- Under the Video add-ons menu, select Foxtel Go.
- Click Install and the add-on begins downloading and installing.
- With the installation done, you can find the Foxtel Go add-on from the top option of Add-ons on the main menu.
- To access any content, you will have to log in with your Foxtel Go details.
- Just pick an item from the menu and press play.
Contact Foxtel Customer Support Services
However, if none of them solve your problem, you only can contact Foxtel customer care services. To get a quick response, we suggest you dial the customer care number 00 61 3 8325 2701.
Final Words
Encountering “ Foxtel error AF4013” is a challenging condition that often leaves users stressed and annoyed. However, the positive news is that the above are strong remedies to solve this problem. Keep in mind that if you still have problems, do not hesitate to contact the Foxtel support team for further assistance.
Frequently Asked Questions
How to resolve Foxtel Go error code af4013?
To fix Foxtel Go error code af4013, get into the Foxtel beta program and download the compatible app with an Android 10 or above, or just install an old Foxtel app from the internet.
