Have you not been able to use the Class Dojo app because the Class Dojo App Not Working on your device? Users may face log-in issues, installation issues, loading errors, or sometimes application-only rendering and rendering. If any of these issues are happening to you, this guide will help. Let’s understand one by one.
Class Dojo App Not Working: Quick Solution
The application Class Dojo may stop working on your device mainly due to a login issue, installation issue, internet connection, or server issue. So as a quick solution, you should try checking the server status, login credentials, internet, and the compatibility issue of the application to your device.
Now, let’s start understanding all the solutions and causes in deep.
Learn– How to retrieve Messages from Class Dojo
Troubleshooting: Class Dojo App Not Working
Step-by-step actions are mentioned below to troubleshoot. Follow these actions, and hopefully, the application will start working as normal.
Check Server Status
Most commonly the application may stop working due to a server problem. When a server issue occurs the application starts behaving abnormally. So, as a first step, you should check the Class Dojo server status, and if there is an issue with it, you can’t do anything. Wait for some time and try again.
Check login Credentials
If you are unable to log in to your account then, cross-checking your credentials may help. A typo error may happen due to which, the application database stops recognizing the entered email and password. If you have forgotten your email and password then, the resetting feature is present. Try to reset your password and check if the application starts working as normal.
Internet Connections
Check if you have a good speed of internet. A good internet connection may solve many issues. Toggle between WiFi and cellular data to get a good speed and better connection.
Permit Application to access the cellular data
This is another most common factor to prevents the app Class Dojo from performing normally. If you don’t allow the application to access the cellular data, the application may stop working. So, permit the application to access the cellular data and check if the issue is gone or not.
- Go to the Phone Settings.
- Now, select Class Dojo.
- From here, enable ClassDojo to access your cellular data.
Uninstall and Reinstall
The above actions didn’t help. Uninstall the application and install its fresh copy. Now, follow the instructions to complete the installation and check if the issue is still or not. If yes, then move on to the next action.
Raise a Ticket
These actions didn’t help? Raise a ticket and the support team of Class Dojo will answer you as soon as possible. You can select yourself as a teacher, parent, principal, district, or student according to your profession.
Check the internet connection, check device storage, and check the compatibility of the application with your device.
Check if the wi-fi or the internet speed is not down, and also check your device’s storage. Additionally, if you have recently updated your phone’s version then a compatibility issue may happen.
To enable notifications, go to Settings->Notifications->ClassDojo and click on the toggle button. You can also verify that the sound notification for the application is not mute.