The Sky News app can help you stay updated with the latest news around you or the world, but the process of receiving the latest news through this app may lag. For many users, the app is not working or unresponsive. Resolving issues with the app becomes important if you want to stay updated with the latest news.
Don’t worry, we will guide you through troubleshooting steps and tips to resolve the issues that you might encounter with the Sky News app.
Are Sky services down today? Is the Sky News App Not Working Today?
If the Sky News app is not working today, it is probably due to maintenance or a server issue with Sky services in your area. It is suggested to verify Sky services to make sure there is no server outage.
Visit https://downdetector.co.uk/status/sky/ to see if there are several users facing issues with the app. If yes, then wait for a while and try again. Probably, undefined or scheduled maintenance work is in progress due to that, the servers being busy or shut down right now.
Wait till developers resolve the problem.
Let’s see what other causes can affect the Aky News app and make it unresponsive for you!
Understanding the Common Problems
Whenever we want to know about the solutions firstly we have to understand what exactly the problem is behind the unresponsiveness of the Sky News app, by identifying the specific problem you are facing, you can apply a more targeted approach to resolve it.
The app is Crashing OR Freezing
So the most common issue with the Sky News app is crashing or freezing. It can happen due to various reasons like outdated app versions, insufficient storage on your device, or conflicts with other apps.
Connectivity Problem
The second challenge is a very common issue: connectivity issues. This problem occurs every time. The Sky News app requires a stable and strong internet connection to function properly. If there is some issue with your network connectivity, there are chances that the app may fail to load the news and hence the feeds are not updating.
Compatibility Issue
Compatibility is a must when two things are working together. And if the Sky News app is compatible with your device, there is a chance of good performance of the app. It is crucial to ensure that your device’s OS is compatible with the app’s requirements.
How to Troubleshoot if the Sky News App is Not Working?
So till now, we have been talking about the reasons why our Sky News app is not working properly now we are discussing the troubleshooting steps that will help us to solve these problems –
Check Your Internet Connection
So this is a simple step that we always follow if any app is not working on our mobile/laptop/PC – checking the internet connection.
So, how can you test your internet connectivity?
You can try loading different websites or apps to test your connection.
Update the App
If you find out that your internet connection is stable, you have to ensure that you have the latest updates for the Sky News app. Because an outdated version may lead to the performance issue.
Follow these simple steps to update the Sky News app –
- First, access your device’s App store
- Search for the Sky News app.
- If there is an updated version of the app is available
- You can install it
Clearing App Cache and Data
If you have a stable connection and the updated version and still focusing on the same issue then, try clearing the app’s cache and data.
Here’s how you can clear Sky News app cache and data:
1. Go to your device setting
2. Find the Sky News app
3. Select the option to clear cache and data
Restart Your Device and Relaunching the Sky News App
Sometimes there is no issue with the in-app or the connection, all you need to do is a simple restart for the proper working of the apps. By doing this simple step you can clear the temporary glitches and conflicts that might be causing the app to be unresponsive.
Other Solutions
If basic troubleshooting cannot help you, there are some more solutions you can try.
Uninstall and Reinstall the Sky News App
Delete the installed app and reinstall it. It will provide you with the latest version and also free the corrupted app files.
Update your Device’s Operating System
An outdated operating version may lead to compatibility issues with apps. So you simply try to find the updated version for your device OS. This not only improves your app compatibility but also improves overall device security and Performance.
Get Help From Support
If none of the above solutions can resolve your problem you can go further to contact Sky News app support. Provide them with details about your problem with your device model and the OS version. You find the support from their official website and they inform you of any ongoing issues with the app.
Final Words
Facing issues with the Sky News app not working can be irritating and frustrating but you can resolve it with these troubleshooting steps and you find quick results as well.
Make sure to use an updated version of the Sky News app for proper performance and also update your device and seek support when needed. By considering these points in your mind you can enjoy uninterrupted access to the latest news with the Sky News app.