If you’re also a victim of the Fashion Nova app not working then you’re at the right pace.
Let’s see how to rectify this issue.
This situation is where the Fashion Nova App is not working, for many reasons such as server maintenance or downtime, overloaded cache, incorrect payment details, poor internet connection, and an older version of the app.
If there is a fault in the Fashion Nova application, the recommended troubleshooting methods are checking internet connectivity, force-stopping and restarting (launching) the app, clearing the app cache and data, updating the app, checking the server status, verifying the payment details and installing the app again.
If you don’t know how to perform these steps, fear not! We‘ll explain in detail below:
Validate Your Internet Connection
A fashion e-commerce app like Fashion Nova requires a high-speed internet connection to show you the catalog, process your orders, and operate as expected. However, if your internet connectivity is unreliable then it makes a problem for you. To prevent this issue consider follow things:
- Restart your router.
- Try to use your mobile data.
- If the problem is not resolved, then switch to a reliable internet connection.
Force Quit the Fashion Nova App
The Fashion Nova app may have experienced a problem while processing your order or displaying the catalog page. At this moment the best thing you can do is to fully shut the app and launch it again.
iPhone and iPad:
- Swipe up from the bottom and then stop in the middle. If you’re using an iPhone or iPad with a home button, just double-click it.
- Tap up the Fashion Nova app.
Android:
- Go to Settings > Apps > Manage Apps.
- This will display all the apps that you have downloaded on the device.
- Search for the ” Fashion Nova ” app and select it.
- Select “Force Stop”.
Verify the server status
There may be a possibility that problems occur at the end of Fashion Nova’s side such as their server being on maintenance or facing any downtime. In such a case, you’ll have to wait until Fashion Nova’s IT support team fixes the problem because the app would stop working which effectively makes one unable to shop for new clothes.
Clear the Cache
The cache can make the Fashion Nova app load much faster, but a file stored there is damaged can bring performance issues therefore it is necessary to clear the app’s cache regularly by following the given steps:
For Android,
- Open the device’s settings.
- Navigate to the Apps option.
- Then tap on Manage apps.
- Now, search for the Fashion Nova App.
- Select storage, and at the bottom, you will find an option to clear data.
- Clear its cache and data.
For iPhone
- Open the device’s settings.
- Choose General Settings.
- Select iPhone storage
- Search for the Fashion Nova App.
- Click on the Offload App.
- Then tap Reinstall App.
Update the App & Device
It is quite easy to update the Fashion Nova app all you have to do is go to the Google Play Store or App Store, search for the app, and tap on “Update”.
After updating your app, it’s your mobile turn to do the same process. Therefore, your app’s version will be compatible with your system, and it will run seamlessly.
Verify Your Payment Details
If the above methods don’t work, then you need to check your payment option. If your card’s expired or the number is incorrect, you won’t be able to make a purchase. Cross-checking the payment details might be helpful for you.
Uninstall And Reinstall the Fashion Nova App
Unfortunately, sometimes, you might not be able to fix the app by clearing the data or updating any available updates. When this happens, you must start from scratch uninstall the app first from your device, and install the app again to prevent this issue.
Contact Fashion Nova’s Support Team
If you have tried all the fixes above and nothing seems to work, you need to contact Fashion Nova’s support team for additional assistance.
Hope this article helps you to resolve the issue and you’ll purchase your desired outfit without any problem.