Fix JongRo 3_Street Crashing, Freezing, or Start-Up Issues on PC

Fix JongRo 3_Street Crashing

News: JongRo 3_Street, developed and published by “BlueKim”, is an Action, Adventure, Indie, Simulation, and Strategy game. The game is similar to Resident Evil: South Korea is hit by the Epsilon Virus, causing the entire country to become a wasteland. In the game, you will play the role of a man who hears a rumor about a way to salvation at Jongno 3-GA Station and decides to go there, taking a path filled with infected people.

The developers have tried to make JongRo 3_Street interesting and playable for all users, but, some players are reporting on various forums and Reddit that the game is crashing, not launching, or freezing on start-up.

If you are also plagued with such issues with the JongRo 3_Street, then stick with this guide – here you will know why this is happening and how to solve it.

Why is “JongRo 3_Street” crashing, freezing, or not launching/opening on StartUp?

Several culprits can be considered for JongRo 3_Street to crash or freeze on your device, including– a temporary glitch, missing or corrupted game files, software conflict, pending updates for your PC (Device), an older version of the graphics driver, some missing or corrupted system drivers, lack of administrative rights, security software such as firewall or antivirus, or unknown bug from developers.

Troubleshoot JongRo 3_Street Crashing, Freezing, Not Launching, or Startup Issues

Close JongRo 3_Street, Reboot Your Device, and Relaunch the Game

If JongRo 3_Street is crashing, freezing, or not launching on startup then this is the first step you should try: simply close the game, restart your device (PC, PS5, Deck, etc.), and relaunch the game – Sometimes, the problem is only temporary that requires just a fresh start.

Update Your Device’s Firmware and the Game

If providing a fresh start does not help resolve the issue, check if your device’s firmware and JongRo 3_Street are running on their latest version – older versions may cause compatibility issues, resulting in game crashes. It may happen, or it may freeze.

Disable Windows Firewall

Windows Firewall

Due to certain security privileges, your system security software like a Firewall may block certain game files resulting in a fatal error when starting the JongRo 3_Street game – disabling the Firewall before launching the game can prevent such issues. 

Disable Antivirus Software

Disable Antivirus Software

Disable your Antivirus (Windows PC)– just like the firewall, if you have antivirus software (e.g. Norton, McAfee, etc) installed on your device, it may also block certain game files, resulting in JongRo 3_Street failing to launch or crashing. 

Check If Your Device Meets the Minimum Requirements

To prevent crashes or startup problems with JongRo 3_Street, it is very important to run the game on a system with at least the minimum requirements– if your system fails to meet the minimum requirements, the game may crash or freeze on startup.

Here are the Minimum Requirements

  • Requires a 64-bit processor and operating system
  • OS: Window 10/11
  • Processor: Intel Core i5
  • Memory: 8 GB RAM
  • Graphics: NVIDIA GTX 1060
  • Storage: 8 GB available space

Update Your PC (Windows)

Install Updates For Your PC (Windows)

If you are trying to play JongRo 3_Street on your Windows PC then make sure that your PC is updated: pending updates for your PC can be another possible reason for JongRo 3_Street to crash or freeze. 

  • Open Windows Settings.
  • On the Settings screen, click on “Windows Update” and then “Check for Updates.”
  • See if One or more pending updates are available and download and install them.
  • Relaunch JongRo 3_Street and see if it starts without the previous issues.

Read: How to download a Windows update manually.

Launch JongRo 3_Street as an Administrator


Some players on Reddit, have discussed that running JongRo 3_Street as an administrator has helped them resolve crashing or startup issues.

  • Access your Steam library and right-click JongRo 3_Street > select Properties > Installed Files.
  • Click the “Browse” button.
  • Next, right-click on the .exe file of the JongRo 3_Street game and select “Properties.
  • Go to Compatibility > click the checkbox next to the option- “Run this program as an administrator”.
  • Click on “Apply” and launch JongRo 3_Street.

Verify Game Files (Steam Client)

Verify Game Files (Steam Client)

JongRo 3_Street game files may be corrupted or missing during installation, and corrupted or missing game files may cause loading, launching, crashing, or opening problems– verify and repair such files to prevent such problems.

  • Open your Steam Library > right-click JongRo 3_Street and click on “Properties” from the options.
  • Go to Local Files > “Verify integrity of game files…” option.
  • Wait for a while for the process to complete and after the process is complete, launch JongRo 3_Street again.

Disable Steam Overlay 

  • Open your Steam Library and Right-click on JongRo 3_Street
  • Select Properties and Go to the General section.
  • Uncheck the “Enable Steam Overlay while in-game” checkbox.
  • Return to your game Library and relaunch JongRo 3_Street to check for the not launching issue.

Launch the Game in Windowed Mode (Steam)

  • Open the Steam Library > right-click on JongRo 3_Street and Select Properties.
  • Go to General > click on Set Launch Options.
  • Copy & paste the following command-line argument:
        -windowed -noborder
  • Next, save the changes and launch the JongRo 3_Street again.

Close Background Programs (Windows)


Running multiple programs in the background may consume more resources, preventing JongRo 3_Street from launching smoothly– closing such interfering programs might help resolve freezing or startup issues with the game. Identify and close the interfering programs one by one and launch the game to see which one is causing the issue with the “JongRo 3_Street”.

  • Open Task Manager and select a task that you want to close.
  • Once selected, click on End Task.
  • Launch JongRo 3_Street to see if that program was the culprit.

Note: Perform the same steps with another program to check if that is the culprit.

Perform A Clean Boot

Perform a clean boot Windows

Clean boot is a process to allows the minimum set of drivers and services to your Windows PC: by performing a clean boot, you can identify if any background programs were interfering with JongRo 3_Street and causing the crashing issue. 

Once you’ve identified the culprit, you can close that program to see if the startup problems with JongRo 3_Street are resolved.

Delete JongRo 3_Street and Install it Again

If all of the above methods are not able to make any changes to the situation, the problem may be with the installed game files– delete JongRo 3_Street and reinstall it from the Steam Store, this should solve the problems with the game. 

Verify Game Servers

If the load on the game’s servers reaches its peak, users may face crashing or freezing issues with JongRo 3_Street confirm the exact situation, wait, and try again after some time.

Wait for the New Update

The installed version of JongRo 3_Street can contain some unknown bugs or issues. If this is the case, you may see a new patch note from the developers of JongRo 3_Street: with this new patch, known issues and bugs like crashes, loading, or fatal errors might be resolved.

Keep your eyes on JongRo 3_Street’s official social media pages or contact game support.

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