Fix Helskate Crashing, Freezing, Not Launching/Loading Issues

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News: Helskate, developed by “Chatte Noire” and published by “Sekai Project” is an Action, Adventure, Indie, Sports, game available in Early Access. Slay the monsters of Vertheim by riding on your starboard and performing tricks. Combine and upgrade your weapons and gear to suit your playstyle. The developers haven’t left anything behind to make the Helskate interesting for all users, but on various forums and Reddit, some players are reporting that the game is crashing, not launching, or freezing on start-up.

If you are also plagued with such issues with Helskate, stick with this guide – here you will know why this is happening and how to solve it.

Causes: there can be several culprits for Helskate to crash or freeze on your device, including– a temporary glitch, an unstable internet connection, missing or corrupted game files, software conflict, pending updates for your PC (Device), an older version of the graphics driver, some missing or corrupted system drivers, lack of administrative(Windows) rights, security software such as firewall or antivirus, or unknown bug from developers.

Fix Helskate Crashing, Freezing, Not Launching, or Startup Issues


Close Helskate, Reboot Your Device and Relaunch the Game

If Helskate is crashing, freezing, or not launching on startup then this is the first step you should try: simply close the game, restart your device (whether it is a PC (Windows/macOS), Nintendo Switch, PlayStation 4, 5, Xbox One, Xbox Series X/S, etc.), and relaunch the game – sometimes, the problem is only temporary that requires just a fresh start. 

Update Your Device’s Software

Whether you are trying to play Helskate on any device such as Windows, Nintendo Switch, PlayStation 4, 5, Xbox One, or Xbox Series X/S, pending updates for your device can cause performance issues with the game.

Ensure your device has no pending updates for its software, download and install all updates on your device, and resolve crashing, freezing, or start-up issues with Helskate.

Disable Windows Firewall

Windows Firewall

Due to certain security privileges, your system security software like a Firewall may block certain game files resulting in a fatal error when starting the Helskate game – disabling the Firewall before launching the game can prevent such issues. 

Disable Antivirus Software

Disable Antivirus Software

Disable your Antivirus (Windows PC)– just like the firewall, if you have antivirus software (e.g. Norton, McAfee, etc) installed on your device, it may also block certain game files, resulting in Helskate failing to launch or crashing. 

Check If Your Device Meets the Minimum Requirements

To prevent crashes or startup problems with Helskate, it is essential to run the game on a system with at least the minimum requirements– if your system fails to meet the minimum requirements, the game may crash or freeze on startup.

Here are the Minimum Requirements (Windows)

  • Requires a 64-bit processor and operating system
  • OS *: Windows 7 or Higher (64-bit)
  • Processor: 2.8GHz Quad Core CPU
  • Memory: 8 GB RAM
  • Graphics: NVIDIA GeForce GTX 1050
  • DirectX: Version 11
  • Storage: 25 GB available space


  • OS: MacOS 10.13
  • Processor: 2.8 GHz Quad Core CPU
  • Memory: 8 GB RAM
  • Graphics: 2GB Dedicated Memory
  • Storage: 25 GB available space

Update Your PC (Windows)

Install Updates For Your PC (Windows)

If you are trying to play Helskate on your Windows PC then make sure that your PC is updated: pending updates for your PC can be another possible reason for Helskate to crash or freeze. 

  • Open Windows Settings.
  • On the Settings screen, click on “Windows Update” and then “Check for Updates.”
  • See if One or more pending updates are available and download and install them.
  • Relaunch the Helskate and see if it starts without the previous issues.

Read: How to download a Windows update manually.

Launch Helskate as an Administrator


Some players on Reddit, have discussed that running Helskate as an administrator has helped them resolve crashing or startup issues.

  • Access your Steam library and right-click Helskate > select Properties > Installed Files.
  • Click the “Browse” button.
  • Next, right-click on the .exe file of the Helskate game and select “Properties.
  • Go to Compatibility > click the checkbox next to the option- “Run this program as an administrator”.
  • Click on “Apply” and launch the Helskate.

Verify Game Files (Steam Client)

Verify Game Files (Steam Client)

Helskate game files may be corrupted or missing during installation, and corrupted or missing game files may cause loading, launching, crashing, or opening problems– verify and repair such files to prevent such problems.

  • Open your Steam Library > right-click Helskate and click “Properties” from the options.
  • Go to Local Files > “Verify integrity of game files…” option.
  • Wait for a while for the process to complete and after the process is complete, relaunch the Helskate.

Disable Steam Overlay 

  • Open your Steam Library and right-click on Helskate
  • Select Properties and Go to the General section.
  • Uncheck the “Enable Steam Overlay while in-game” checkbox.
  • Return to your game Library and relaunch the Helskate to check for the not launching issue.

Launch the Game in Windowed Mode (Steam)

  • Open the Steam Library > right-click on Helskate and Select Properties.
  • Go to General > click on Set Launch Options.
  • Copy & paste the following command-line argument:
        -windowed -noborder
  • Next, save the changes and launch Helskate again.

Close Background Programs (Windows)

Running multiple programs in the background may consume more resources, preventing Helskate from launching smoothly– closing such interfering programs might help resolve freezing or startup issues with the game. Identify and close the interfering programs one by one and launch the game to see which one is causing the issue with “Helskate”.

  • Open Task Manager and select a task that you want to close.
  • Once selected, click on End Task.
  • Launch the Helskate to see if that program was the culprit.

Note: Perform the same steps with another program to check if that is the culprit.

Perform A Clean Boot

Clean boot is a process to allows the minimum set of drivers and services to your Windows PC and by performing a clean boot, you can identify if any background programs were interfering with the Helskate and causing the crashing issue. 

Once you’ve identified the culprit, you can close that program to see if the startup problems with Helskate are resolved.

Read- How to fix boot problems in Windows 10?

Delete Helskate and Install it Again

If all of the above methods are not able to make any changes to the situation, the problem may be with the installed game files– delete Helskate and reinstall it from the Steam Store, this should solve the problems with the game. 

Verify Game Servers

If the load on the game’s servers reaches its peak, users may face crashing or freezing issues with Helskate confirm the exact situation, wait, and try again after some time.

Wait for the New Update

The installed version of Helskate can contain some unknown bugs or issues. If this is the case, you may see a new patch note from the developers of Helskate: with this new patch, known issues and bugs like crashes, loading, or fatal errors might be resolved.

Keep your eyes on Helskate’s official social media pages or contact game support.

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